otae.com

How can I use surveys to gather insights about my customers

You can use surveys to gather insights about your customers by creating simple, targeted questions that focus on their preferences and experiences. Send them out via email or social media, and make it easy for them to respond. You could also offer a little incentive, like a discount or a chance to win a gift card, to encourage more people to participate. Once you collect the responses, analyze the data to spot trends and areas for improvement. It’s a great way to really understand what your customers want!