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What are the best practices for customer service in a small business

Sure! Here are three different responses:

**Personal Touch**: One of the best practices is to really get to know your customers. Remember their names, preferences, and any past interactions. It makes them feel valued and creates a more personal connection. Plus, being friendly and approachable goes a long way!

**Prompt Communication**: Always respond to inquiries and complaints as quickly as possible. Whether it’s through email, social media, or in person, customers appreciate timely responses. Even if you don’t have a solution right away, just letting them know you’re on it can make a big difference.