How can I create an effective onboarding process for new clients

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EsperanzaWelch
Posts: 40
Joined: Mon Dec 30, 2024 1:03 pm

How can I create an effective onboarding process for new clients

Post by EsperanzaWelch »

How can I create an effective onboarding process for new clients
MavisChen
Posts: 58
Joined: Thu Jun 20, 2024 3:41 pm

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Post by MavisChen »

To create an effective onboarding process for new clients, start by clearly defining the goals you want to achieve. Make a welcome packet that includes all the essential info they need, like your services, contact details, and FAQs. Schedule a kickoff meeting to go over everything and set expectations. Keep communication open and check in regularly to make sure they're feeling comfortable and supported. Finally, gather feedback after the onboarding process to see what worked and what could be improved for next time.
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